updates

Here you can find updates about upcoming boxes.

Shipping dates and time frames are listed on each individual listing in bold.

Please refer back to listing for more shipping information. All updates below will always be sent via email to buyers who have made purchases pertaining to said box and items.

The dates below are estimated timelines. If we expect a delay we will notify you via email and update the page again here.

May 21st: Your Elements of Cadence set is shipping soon


 
Your boxes will begin shipping from May 22nd through May 23rd

If you have since moved, please update your shipping address by May 21st. We have updated our website coding so that you can now easily update addresses yourself. Please follow the instructions below for a step by step guide to ensure your order as well as all future orders go to the correct address.

IMPORTANT NOTE FOR SUBSCRIPTION ORDERS:

If this is a subscription order and you have to update your address please email our customer service team as they are on two different operating systems that we must manually update in addition to you updating your customer portal using the instructions below.

May 8th: Your Lore & Lust box set is shipping soon


 
Your boxes will begin shipping from May 14th through 19th

If you have since moved, please update your shipping address by May 12th. We have updated our website coding so that you can now easily update addresses yourself. Please follow the instructions below for a step by step guide to ensure your order as well as all future orders go to the correct address.

IMPORTANT NOTE FOR SUBSCRIPTION ORDERS:

If this is a subscription order and you have to update your address please email our customer service team as they are on two different operating systems that we must manually update in addition to you updating your customer portal using the instructions below.

April 26th: Your April adult is shipping soon


 
Your boxes will begin shipping from April 26th through May 10th
 

If you have since moved, please update your shipping address by April 28th. We have updated our website coding so that you can now easily update addresses yourself. Please follow the instructions below for a step by step guide to ensure your order as well as all future orders go to the correct address.

IMPORTANT NOTE FOR SUBSCRIPTION ORDERS:

If this is a subscription order and you have to update your address please email our customer service team as they are on two different operating systems that we must manually update in addition to you updating your customer portal using the instructions below.

April 15th: Your April Foxglove is shipping soon


 
Your boxes will begin shipping from April 18th through 25th
 

If you have since moved, please update your shipping address by April 17th. We have updated our website coding so that you can now easily update addresses yourself. Please follow the instructions below for a step by step guide to ensure your order as well as all future orders go to the correct address.

IMPORTANT NOTE FOR SUBSCRIPTION ORDERS:

If this is a subscription order and you have to update your address please email our customer service team as they are on two different operating systems that we must manually update in addition to you updating your customer portal using the instructions below.

April 8th: An update on Kennedy Ryan books


 
As always, we like to inform buyers of any potential issues as soon as we know.

There are two major updates.

The first is even though we advertised these with signed plates, your order will no longer come with signed plates.

For context:

The publishing rep had never put in the request for signed plates, which we were told was part of the approval package.

We were told the project was approved, we had been working closely with the publishing team and Kennedy Ryan to approve the dust jackets. Because everything was moving forward with full approvals, we assumed signed plates were also in the works.

As the date started approaching for signed plates arrival, we reached out to inquire about the status only to be told the rep never inquired with Kennedy for plates.

By the time the publishers got back to Kennedy, Kennedy’s incredibly packed schedule does not allow her to sign plates for us. We do not fault Kennedy for this because we know how incredibly busy she has been and continues to be.

We always want to make sure that we respect what an author is capable of doing.

The second major update is that our requested book inventory was never reserved for us.

Again, we put in our requests 6+ months in advanced to make sure everything is in order and when approvals move forward, we are under the assumption everything is secured for us as requested.

Because This Could Be Us has been such a major bestseller (a massive congrats to Kennedy!!), all stock was sold out and are being reprinted.

We are told that our order was placed as part of the reprinted stock.

As of writing this email, we are told it will be an estimated 4 weeks before books are reprinted and arrived at the warehouse.

From there, it can take 7-10 business days to arrive to us.

And then of course, our team keeps time to prep and package your order.

With that said, the books were originally estimated to ship in the 3rd and 4th week of April but that is no longer possible.

The best our team can do is update you with the ongoing situations and provide further updates once the books has arrived to us.

We appreciate your patience and we hope that you can appreciate our being as transparent as we possibly can and provide you with swift updates and solutions that are within our capacity.


April 3rd: Your Tessa Bailey box is shipping soon


 
Your boxes will begin shipping from April 8th through 12th
 

If you have since moved, please update your shipping address by April 7th. We have updated our website coding so that you can now easily update addresses yourself. Please follow the instructions below for a step by step guide to ensure your order as well as all future orders go to the correct address.

IMPORTANT NOTE FOR SUBSCRIPTION ORDERS:

If this is a subscription order and you have to update your address please email our customer service team as they are on two different operating systems that we must manually update in addition to you updating your customer portal using the instructions below.

March 25th: Your March adult box shipping soon


 
Your boxes will begin shipping from March 27th through April 7th

 

If you have since moved, please update your shipping address by March 27th. We have updated our website coding so that you can now easily update addresses yourself. Please follow the instructions below for a step by step guide to ensure your order as well as all future orders go to the correct address.

IMPORTANT NOTE FOR SUBSCRIPTION ORDERS:

If this is a subscription order and you have to update your address please email our customer service team as they are on two different operating systems that we must manually update in addition to you updating your customer portal using the instructions below.

March 15th: Your Atlas  Complex box shipping soon


 
Your boxes will begin shipping from March 18th through 21st

 

If you have since moved, please update your shipping address by March 17th. We have updated our website coding so that you can now easily update addresses yourself. Please follow the instructions below for a step by step guide to ensure your order as well as all future orders go to the correct address.

IMPORTANT NOTE FOR SUBSCRIPTION ORDERS:

If this is a subscription order and you have to update your address please email our customer service team as they are on two different operating systems that we must manually update in addition to you updating your customer portal using the instructions below.

March 8th: An update on Lore & Lust

Originally the books were set to ship the end of March and while we know that is still about 3 weeks away, we did want to give you an update on these because there’s a possibility they might be delayed.

If you do not know, every year in February China takes off for several weeks at a time to celebrate Chinese New Year. 

Typically, the celebration lasts 2 weeks with closures throughout the entire country especially in manufacturing.

This year, because it is year of the dragon and of high importance, much of China workers were off for 3-4 weeks depending on their place of work.

Our manufacturing facility that handles our book printings was off for 21 days.

This resulted on a shipping clog on 2 ends. Most large items ship out by boat from China. Because many places foresaw the long 3-4 week closure, everyone rushed in the queue to ship out items before closures. This created a backlog at the end of January and start of February.

Not all items were able to board the departing ships (our facility’s closest boat only picks up and departs once a week, which is rather common) and thus anything not picked up during the rush would then be backlogged.

This gets us to our second point. Our stock of Lore & Lust could not board the ship before closed in February and thus were pushed to the queue once everyone returned.

It is currently stuck on the current backlog with everyone else’s items that piled up for the entire month of February.

At the moment, our shipping facility has no updates on the backlog process and how quickly they can get our items onto a ship.

With that said, once the books are loaded onto the dock it will then be 30-45 days before it crosses the sea, makes it through customs, gets picked up and then delivered from the closest dock to our warehouse.

This is the best update we can give at the moment. Once the books have arrived we can provide a better sense of when we can ship your books.

Feb 26th: Your March Foxglove boxes are shipping soon
 

Good news! Originally, we were scheduled to ship March Foxglove out between March 15th through 22nd.

However, with some planning logistics on our end, we are shipping your boxes out earlier!

In order to make this happen, we will be shipping February and March boxes together.

If you purchased both a February and March box, we will ship these at the same time as we fulfill your February box.

If you ordered a March only box, these will go out in the last batch.

Your boxes will begin shipping from March 8th through 15th

 

If you have since moved, please update your shipping address by March 7th. We have updated our website coding so that you can now easily update addresses yourself. Please follow the instructions below for a step by step guide to ensure your order as well as all future orders go to the correct address.

IMPORTANT NOTE FOR SUBSCRIPTION ORDERS:

If this is a subscription order and you have to update your address please email our customer service team as they are on two different operating systems that we must manually update in addition to you updating your customer portal using the instructions below.

 

Feb 26th: Your February Foxglove boxes are shipping soon
 

These will ship between February 28th through March 8th 

 

If you have since moved, please update your shipping address by February 27th. We have updated our website coding so that you can now easily update addresses yourself. Please follow the instructions below for a step by step guide to ensure your order as well as all future orders go to the correct address.

IMPORTANT NOTE FOR SUBSCRIPTION ORDERS:

If this is a subscription order and you have to update your address please email our customer service team as they are on two different operating systems that we must manually update in addition to you updating your customer portal using the instructions below.

Feb 12th: Your February adult boxes are shipping soon

We have two ship dates for your February boxes.
 
We’ve decided to go ahead and ship your February boxes earlier than anticipated to make up for the slight delay with January’s boxes.
 
If you also have the January box, we will ship your January and February boxes together. Your ship dates will be February 15-23rd.
 
If you ordered the February only box these will ship between February 24th-March 1st
 
This means everyone who ordered a February box will receive it earlier than our original ship date for these books, which was February 27th through March 10th. 

If you have since moved, please update your shipping address by February 14th. We have updated our website coding so that you can now easily update addresses yourself. Please follow the instructions below for a step by step guide to ensure your order as well as all future orders go to the correct address.

IMPORTANT NOTE FOR SUBSCRIPTION ORDERS:

If this is a subscription order and you have to update your address please email our customer service team as they are on two different operating systems that we must manually update in addition to you updating your customer portal using the instructions below.

Jan 26th: Your January  Foxglove boxes are shipping soon

We first want to apologize for the slight delay in shipping your boxes. We have had really bad snow storms that either prevented delivery services from going through, our team could not safely get to work at the warehouse, or the power would go out for hours on end and they would have to leave to avoid sitting in an unheated space with snowy weather conditions.

We will be backed up as our team tries to catch up.


Your boxes will begin shipping from Feb 6th-12th

If you have since moved, please update your shipping address by February 5th. We have updated our website coding so that you can now easily update addresses yourself. Please follow the instructions below for a step by step guide to ensure your order as well as all future orders go to the correct address.

IMPORTANT NOTE FOR SUBSCRIPTION ORDERS:

If this is a subscription order and you have to update your address please email our customer service team as they are on two different operating systems that we must manually update in addition to you updating your customer portal using the instructions below.

Jan 24th: Your January  F&W adult boxes are shipping soon
 

Good news! Our printer was able to work out a deal with their shipping contact in Australia (where the books were wrongly sent) to expedite a shipment over to us. This cut out an additional 3 weeks that we would have needed to wait for a reprint of the books.

According to tracking they should be arriving in early February.

Your boxes are estimated to begin shipping from February 13-18th.

If you have since moved, please update your shipping address by February 7th. We have updated our website coding so that you can now easily update addresses yourself. Please follow the instructions below for a step by step guide to ensure your order as well as all future orders go to the correct address.

IMPORTANT NOTE FOR SUBSCRIPTION ORDERS:

If this is a subscription order and you have to update your address please email our customer service team as they are on two different operating systems that we must manually update in addition to you updating your customer portal using the instructions below.

Jan 24th: Your Willow Aster sets are shipping soon

Your boxes will begin shipping from Jan 29-31st.

If you have since moved, please update your shipping address by end of day Jan 26th. We have updated our website coding so that you can now easily update addresses yourself. Please follow the instructions below for a step by step guide to ensure your order as well as all future orders go to the correct address.

IMPORTANT NOTE FOR SUBSCRIPTION ORDERS:

If this is a subscription order and you have to update your address please email our customer service team as they are on two different operating systems that we must manually update in addition to you updating your customer portal using the instructions below.

Jan 17th: An update to your January adult fox & wit subscriptions

Our book printers just informed us that one of their team member swapped shipping labels by accident meaning they have shipped our January and February adult books to the wrong buyers in a different country/continent (Australia!)
 
They only just realized it when the package arrived to their other clients who notified them of receiving a wrong shipment of books.
 
This means they’ll be reprinting the books and then reshipping our books. Ideally they will try to expedite everything.
 
We apologize for this inconvenience but unfortunately there isn’t much we can do.
 
At the moment the new January books are estimated to ship in late February assuming they can expedite both printing and shipment.
 
If we can quickly get out the January books, February books should go out end of February into early March but we will keep you updated once the books have arrived to us.
 
Thank you for your understanding.

 

- Fox & Wit team